Kristin Hatcher

Kristin HatcherKristin HatcherKristin Hatcher

Kristin Hatcher

Kristin HatcherKristin HatcherKristin Hatcher
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Sample eLearning Courses

Project Title: Strengthening Student Resiliency – Bureau of Indian Education

Helping educators support Native students through trauma-informed, visually inclusive eLearning.


The Challenge:

American Indian/Alaska Native youth face disproportionately high exposure to trauma, impacting learning and well-being. BIE needed a culturally sensitive, trauma-informed course that educators and community members would actually use—not just tolerate.


My Role:

I served as the sole Instructional Designer and Project Manager, translating emotionally complex, culturally nuanced material into a respectful and practical learning experience. I also led the visual concept, pitching a comic book-style aesthetic to boost engagement and representation.


The Solution:

I applied a hybrid ADDIE/SAM approach to rapidly iterate with BIE stakeholders. To address limited available imagery, I commissioned custom characters and scenes in a comic book format—visually dynamic, culturally appropriate, and accessible. All content followed WCAG and plain language standards to ensure clarity for a broad audience.


The Results:

  • 98% learner satisfaction, with strong qualitative feedback from educators and tribal leaders
  • Now used across BIE-funded schools and communities as a core training program
  • Recognized internally as a model for culturally responsive design

Project Title: Welcome to the Department of the Interior

An image of the cover page of the Welcome to the Department of the Interior course.

Unifying a workforce of 70,000—one click at a time.


The Challenge:

The Department of the Interior had no unified onboarding experience. Each of its many bureaus onboarded new hires in isolation, leading to inconsistent messaging and disconnected teams. They needed a central, accessible course to welcome and orient over 70,000 employees—spanning wildly different roles, regions, and responsibilities.


My Role:

I served as the sole Instructional Designer and Project Manager, wrangling input from stakeholders across every DOI bureau. I scripted and produced a welcome video from the Secretary of the Interior, navigating high-level approvals while ensuring the tone stayed welcoming and human.


The Solution:

Using a hybrid ADDIE/SAM approach, I designed an eLearning experience that balanced clarity, consistency, and accessibility. The course delivered key organizational knowledge in plain language, met WCAG/Section 508 standards, and reflected the mission and diversity of DOI’s workforce.


The Results:

95% learner satisfaction

Completed by 5,000+ new employees and growing

Officially adopted as DOI’s first standardized onboarding experience

Helped streamline orientation and reinforce agency-wide identity from day one

Sample Video and Audio work

Project Title: Understanding Tribal Treaties and Reserved Rights

Bridging a 200-year training gap in less than one.


The Challenge:

Despite decades of Tribal advocacy, no standardized federal training existed on Tribal Treaties and Reserved Rights. In response, the White House and 17 federal agencies launched a landmark initiative to develop foundational training for 2M+ federal employees—a politically sensitive, historically overdue, and high-visibility effort.


My Role:

I led this initiative as the sole Instructional Designer and Project Manager, coordinating with federal stakeholders, Tribal leaders, and SMEs to design and deliver a respectful, factually rigorous learning experience. I also directed, filmed, and edited interviews with Tribal leaders to ensure their voices were central, not peripheral.


The Solution:

Through a hybrid ADDIE/SAM process, I created a video-based course that prioritized authenticity, accessibility, and legal clarity. All content adhered to Section 508 and federal plain language standards. Special attention was given to visual inclusivity and cultural nuance—down to imagery, narration, and scripting.


The Results:

  • Adopted government-wide as the first-ever training of its kind
  • 90%+ learner satisfaction, with widespread praise for cultural sensitivity and clarity
  • Premiered at the 2023 White House Tribal Nations Summit
  • Strengthened federal-Tribal relationships through shared understanding and visibility

Audio Voiceover

Professional voice-over work for your business needs.  This example, for  reven.com,  was completed within 24 hours of the request (audio only).

Training Videos

With a Master of Fine Arts in Cinema-Television production, I can provide professional quality training and marketing videos on a budget. 

Printable Materials

Software Training Workbook

High-quality training and information assets. Thisis an example workbook from an instructor-led training program. 

Printable Materials

Software Quick Guide

Created for the same software as the workbook, this document was a quick reference for viewing and understanding certain types of information, and what action to take with that information. 

Download PDF

Copyright © 2022 Kristin Hatcher - All Rights Reserved.

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